Updated October 2, 2026

Terms of Service

These terms apply to The Business Remodel website, workshop registrations, and related communications. Polly Mertens provides these services under the public brand The Business Remodel; this brand name is not a separate legal business. Questions can be sent to polly@thebusinessremodel.com.

Website and event use

Provide accurate contact information and use the website and events lawfully. Do not interfere with the website, attempt unauthorized access, impersonate another person, or distribute content without permission. Our content is intended for business education and discussion.

Business education and services

Website content and workshops are general business education, rather than individualized legal, tax, accounting, or investment advice. Consult the professionals who know your circumstances when making those decisions. Your results depend on your business and the actions you take; no particular result is guaranteed. Paid coaching, assessments, or consulting are governed by the separate agreement provided for that engagement.

Event details and materials

The event page and registration communications provide available dates and joining details. If an event changes, we will use the contact information provided to share updates. Attendance does not give permission to reproduce, resell, or distribute our materials. References to other companies or software do not imply their sponsorship or endorsement.

The Business Remodel text-message program

With your optional consent, The Business Remodel may send the workshop registration link you request, registration confirmations, reminders, appointment updates, and other service-related texts. If you separately choose promotional texts, messages may include upcoming workshops, business resources, and coaching offers. Each permission is separate; neither is required for registration or a purchase.

For service-related messages, expect up to four texts per registered workshop, plus responses or updates you request. Promotional messages are limited to two per month. Message and data charges from your mobile provider may apply. Availability depends on your device, provider, and service coverage.

Stopping texts and getting help

Reply STOP to a program message to withdraw SMS consent. We may send one confirmation, then stop program texts unless you opt in again. To resume, use our form to provide new consent. Reply HELP for assistance, or contact polly@thebusinessremodel.com. Contact us directly for assistance if replies are unavailable.

Mobile carriers are not responsible for delayed or undelivered messages. Please keep your contact information current and tell us if you no longer control a number. See our Privacy Policy for how we handle information and text-message consent.

Links, availability, and responsibility

Third-party websites and tools operate under their own terms. We aim to keep our information useful and accurate, but content and services can change, and interruptions can occur. Nothing in these terms limits rights that applicable law does not allow to be limited.

Updates and contact

We may revise these terms when our website or services change. The date at the top identifies the current version. Contact The Business Remodel at polly@thebusinessremodel.com with questions about these terms, events, or messaging.

Business contact

Polly Mertens · The Business Remodel
221 Sandercock St, San Luis Obispo, CA 93401, United States
Phone: +1 805-457-9535
Email: polly@thebusinessremodel.com